Adult Help and Resources

I Need Help Now

If you are:

  • feeling desperate and hopeless
  • alone with no one to talk to
  • worried you might hurt yourself or someone else

If you have:

  • made a plan
  • the means to hurt yourself or someone else (e.g. pills or a weapon)
  • attempted suicide or hurt yourself before

Call 911 or Here 24/7 at 1-844-437-3247


I Need to Talk to Someone

That’s great that you have taken this first step and want to talk to someone.  You are not in an emergency, but know that you are having a tough time and need to talk.  Some of these are by phone, chatting or online.  Some you can visit face to face.  You can use as many of these services as you want. –email support 24/7

Local distress line in Waterloo Region for supportive listening 24/7 – 519-745-1166


Walk in Counselling Services

Walk in and get one on one support and talk to someone– no appointment necessary

Kitchener – Waterloo

KW Counselling Clinic – Thursdays, noon – 6pm. 519-884-0000


Family Counselling Centre of Cambridge and North Dumphries, Thursdays 1pm – 7:30 pm, 18 Walnut St  519-621-5090


Counselling Services

You can also call and make an appointment at a number of counselling services in the area, including the ones above.  All of these services offer individual counselling but also ask about their specialized group programs.   These services have a fee but are adjusted on a sliding scale based on your income.

Interfaith Community Counselling Centre, 23B Church St New Hamburg.  519-662-3092

Mosaic Counselling & Family Services, 400 Queen St Kitchener. 519-743-6333

Woolwich Counselling Centre, 65 Memorial Ave Elmira.  519-669-8651

Shalom Counselling Services, 9 Avondale S Waterloo.  519-886-9690

St Mary’s Counselling Service for Drug, Alcohol and Gambling Counselling.  30 Duke St W. Kitchener.  519-745-2585

On line counselling for the way a man would do it –



Virtual Hope Box


Other Resources to Help You

Canadian Mental Health Association Waterloo Wellington Dufferin – offers a variety of services in Waterloo Region and has offices in both Kitchener and Cambridge.

Self Help Alliance – Offers a variety of resources including one to one peer support, peer support groups, resource centre and the Skills for Safer Living – a 20 week closed support group for individuals who have attempted suicide.  This group aims to reduce the potential risk factors for suicide-related behaviours. Call 519 – 740-7782 X 0 for more information and the next available groups.

Private Therapists

There are a number of private therapists in the Region that offer counselling and strategies.  For a complete listing, go to the following link to find one that meets your needs.

Crisis Respite Residential – Need a place to go and feel safe for a few days?  Planned crisis respite might be the solution.  16 and up.  24 hour counsellor.  519-576-7431

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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