Adult Help and Resources

I Need Help Now

If you are:

  • feeling desperate and hopeless
  • alone with no one to talk to
  • worried you might hurt yourself or someone else

If you have:

  • made a plan
  • the means to hurt yourself or someone else (e.g. pills or a weapon)
  • attempted suicide or hurt yourself before

Call 911 or Here 24/7 at 1-844-437-3247


I Need to Talk to Someone

That’s great that you have taken this first step and want to talk to someone.  You are not in an emergency, but know that you are having a tough time and need to talk.  Some of these are by phone, chatting or online.  Some you can visit face to face.  You can use as many of these services as you want. –email support 24/7

Local distress line in Waterloo Region for supportive listening 24/7 – 519-745-1166


Walk in Counselling Services

Walk in and get one on one support and talk to someone– no appointment necessary

Kitchener – Waterloo

KW Counselling Clinic – Thursdays, noon – 6pm. 519-884-0000


Family Counselling Centre of Cambridge and North Dumphries, Thursdays 1pm – 7:30 pm, 18 Walnut St  519-621-5090


Counselling Services

You can also call and make an appointment at a number of counselling services in the area, including the ones above.  All of these services offer individual counselling but also ask about their specialized group programs.   These services have a fee but are adjusted on a sliding scale based on your income.

Interfaith Community Counselling Centre, 23B Church St New Hamburg.  519-662-3092

Mosaic Counselling & Family Services, 400 Queen St Kitchener. 519-743-6333

Woolwich Counselling Centre, 65 Memorial Ave Elmira.  519-669-8651

Shalom Counselling Services, 9 Avondale S Waterloo.  519-886-9690

St Mary’s Counselling Service for Drug, Alcohol and Gambling Counselling.  30 Duke St W. Kitchener.  519-745-2585

On line counselling for the way a man would do it –



Virtual Hope Box

You can use the VHB to store a variety of rich multimedia content that they find personally supportive in times of need. For example, a patient can include family photos, videos and recorded messages from loved ones, inspirational quotes, music they find especially soothing, reminders of previous successes, positive life experiences and future aspirations, and affirmations of their worth in their VHB.

Link to Virtual Hope Box App >

Breathe to Relax

Breathe2Relax is a portable stress management tool which provides detailed information on the effects of stress on the body and instructions and practice exercises to help users learn the stress management skill called diaphragmatic breathing.

Link to Breathe2Relax App >


MoodKit is a one-of-a-kind app designed to help you apply effective strategies of professional psychology to your everyday life.

Link to MoodKit App >

DBT Skills Diary

DBT Skills Groups focus on SKILLS. This means that practicing the skills is much more important than anything else. And luckily, once you learn the skills, you will retain them for the rest of your life!

If you are practicing DBT Skills and want a Diary Card, this app is great for you.

Link to DBT Skills App >


Do you want to play at your best? Are you game ready?You do drills; you practice; you scrimmage. You condition your body to play hockey. This app will help you condition your mind. It’s the mind-body check!

Link to BeGameReady App >



Other Resources to Help You

Canadian Mental Health Association Waterloo Wellington – offers a variety of services in Waterloo Region and has offices in both Kitchener and Cambridge.

Self Help Alliance – Offers a variety of resources including one to one peer support, peer support groups, resource centre and the Skills for Safer Living – a 20 week closed support group for individuals who have attempted suicide.  This group aims to reduce the potential risk factors for suicide-related behaviours. Call 519 – 740-7782 X 0 for more information and the next available groups.

Private Therapists

There are a number of private therapists in the Region that offer counselling and strategies.  For a complete listing, go to the following link to find one that meets your needs.

Crisis Respite Residential – Need a place to go and feel safe for a few days?  Planned crisis respite might be the solution.  16 and up.  24 hour counsellor.  519-576-7431

Contact Us

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