For 24/7 crisis support, call Here 24/7 at (844) 437-3247

Counselling & Other Supports

Below is a list of counselling services and other supports that are available in Waterloo Region. 

Professional Counselling Services

Porchlight Counselling and Addiction Services

519-621-5090 | 1315 Bishop St. N. Cambridge, ON | https://porchlightcnd.org/

Offers individual, couple, and family counselling, with specialized programs for survivors and perpetrators of domestic violence, children who witness violence, those experiencing loss, depression, and/or anxiety, as well as other issues such as past trauma. 

Interfaith Community Counselling Centre

519-662-3092 | 23B Church St. New Hamburg, N3A 1J1 | www.interfaithcounselling.ca

Individual, couple, family, and group counselling, with counsellors experienced in suicide bereavement. Offers fee for service on a sliding scale.

Shalom Counselling Services Waterloo

519-886-9690 | 9 Avondale Ave S, Waterloo N2L 2B5 | www.shalomcounselling.org

Experienced, credentialed counselling professionals provide individual, couple, family, and group counselling for a broad range of concerns. Counsellors are experienced with suicide bereavement. Offers fee for service on a sliding scale. 

Woolwich Counselling Centre

519-669-8651 | 65 Memorial Ave, Elmira N3B 2R9 | www.woolwichcounselling.org

Offers a variety of counselling services for children, youth, adults, and seniors, including individual, family and group counselling. Also offers mental health and well-being workshops. 

Other Services

Bereaved Families of Ontario-Midwestern Region

519-603-0196 | 65 Hanson Ave. Ste. 1042, Kitchener N2C 2H6 | www.bfomidwest.org | support@bfomidwest.org Peer grief support, education & memorial events. Programs for bereaved parents, adults, children, teens and those grieving a substance use death. All programs are offered for free.

Hospice Of Waterloo Region

519-743-4114 | 100 Solstice Way, Waterloo N2K 0G3 | www.hospicewaterloo.ca | hospice@hospicewaterloo.ca Bereavement walking group, one-on-one bereavement support, children and teen support groups, and resource library.

Hummingbird Centre For Hope

519-500-8535 | 65 Hanson Ave. Ste. 2001, Kitchener N2C 2H6 | www.hummingbirdrcentreforhope.com|marny@hummingbirdcentreforhope.com Peer support for those who have lost a spouse while dependent children are still in the home.

EAP (Employment Assistance Program)

Check to see if you have an EAP – Employment Assistance Program through your workplace which offers free limited confidential access to trained counsellors. Your health insurance and benefits coverage may also provide an annual allowance for psychological services.  Clergy, spiritual leaders, or funeral home directors may also be of help.