For 24/7 crisis support, call Here 24/7 at (844) 437-3247

Adult/All Age Resources

If you are feeling suicidal, tell someone.
You are not alone, and help is available. 

I Need To Talk To Someone

That’s great that you have taken this first step and want to talk to someone.  You may not be in an emergency, but know that you are having a tough time and need to talk.  Some of these resources are available by phone, text or online.  Some you can visit face to face.  You can use as many of these services as you want.

Helplines And Crisis Lines

Local Services in Waterloo Region

Walk In/ Quick- Response Counselling Services (No Appointment Necessary)

Walk-In/ Quick response counselling typically consists of a single -session and is suited for adults experiencing mild, moderate, and/or situational challenges that require urgent and timely support.

 

Integrated Crisis Centre (ICC)

The ICC is located at 298 Lawrence Ave., Kitchener and the hours are Tuesday-Saturday 2p.m. to 8p.m.

On July 30th, 2024 the Canadian Mental Health Association Waterloo-Wellington and Thresholds Homes and Supports have opened the Integrated Crisis Centre.

Individuals 18 years or older can access support to help address mental health and/or substance use crises which can include: a serious, immediate problem, a situational crisis, psychosis, emotional distress, an emotional response to trauma, agitation, severe depression or anxiety, symptoms of moderate withdrawal, or suicidal thoughts.

Local Counselling Services

You can also call and make an appointment at a number of counselling services in the area, including the ones above.  All of these services offer individual counselling but you can also ask about their specialized group programs.   These services have a fee but are adjusted on a sliding scale based on your income.

 

Other Local Resources

Canadian Mental Health Association Waterloo Wellington 

www.cmhawww.ca

Offers a variety of services in Waterloo Region and Wellington County with offices in Kitchener, Cambridge, and Guelph. These include Here 24/7, Self Help & Peer Support, and Skills for Safer Living. More information about these programs are provided below. 

Here 24/7- (844) 437-3247

Is Waterloo Region’s local crisis line, as well as access point to mental health and addiction services in the region.   

Skills for Safer Living1-844-264-2993 ext.4063

A 20-week closed support group for individuals who have attempted suicide.  This group aims to reduce the potential risk factors for suicide-related behaviours. 

Self Help & Peer Support

Offers a variety of resources including one to one peer support, peer support groups, and a resource center.

To contact the Kitchener office, call 519-570-4595

To contact the Cambridge office, call 519-623-6024

 

Kind Minds Family Wellness (KMFW)

www.kindmindsfamilywellness.org

Kind Minds Family Wellness provides Afrocentric/culturally grounded services such as counselling, education, employment support, and research advocacy. Their mission is to transform the personal narratives of Black persons and support them as they navigate systems to attain positive self-actualization and holistic wellness. 

To learn more about their culturally grounded support groups, visit: https://kindmindsfamilywellness.org/new-page

 

Southern Ontario Aboriginal Health Access Centre (SOAHAC)

https://www.soahac.on.ca/

The Southern Ontario Aboriginal Health Access Centre’s purpose is to improve access to, and the quality of, health services for First Nations, Inuit and Métis peoples. They provide innovative, Indigenous-informed health care to First Nations, Inuit, and Métis communities in southwestern Ontario, including Waterloo-Wellington. 

To learn more about SOAHAC’s services, including mental health and addictions support for children, youth, and adults, visit: https://www.soahac.on.ca/services

 

Thresholds Homes and Supports

https://www.thresholdssupports.ca/

Thresholds Homes and Supports is a not-for-profit organization that offers a range of mental health and addiction services, supportive housing, Crisis Respite, individualized support programs and more.

Their Crisis Respite Residential Program offers short-term, voluntary, non-medical resident beds for up to six individuals in crisis or in need of respite, at no cost. 

Referrals can be made by self, family, friends and community service providers. For more information or to complete a telephone screening, call 519-579-0751.  

Apps & Websites

Self-Injury Outreach and Support – sioutreach.org

As part of a collaboration between McGill University and the University of Guelph, SIOU is an international outreach organization providing current information and helpful resources about self-injury to individuals who self-injure, those who have recovered, as well as their caregivers and families, friends, teachers and the health professionals who work with them. Their Coping with Urges page is a great place to start exploring their website and provides some tangible tips for coping without self-harming when urges to self-harm come up.

HeadsUpGuys – HeadsUpGuys.org

HeadsUpGuys is a resource for supporting men in their fight against depression by providing tips, tools, information about professional services, and stories of success.

Man Therapy – ManTherapy.org

Therapy – The way a man would do it. Man Therapy is an interactive mental health campaign targeting working-age men that employs humour to cut through stigma and tackle issues like depression, divorce and anxiety.

Virtual Hope Box – Itunes | Android

You can use the VHB to store a variety of rich multimedia content that they find personally supportive in times of need. For example, a patient can include family photos, videos and recorded messages from loved ones, inspirational quotes, music they find especially soothing, reminders of previous successes, positive life experiences and future aspirations, and affirmations of their worth in their VHB.

Catch It – Itunes | Android

Catch It is an app to help users better understand their moods through use of an ongoing diary. The app was designed to illustrate some of the key principles of psychological approaches to mental health and well-being, and specifically Cognitive Behavioural Therapy (CBT)

 You Can Also Check Out Our List Of Youth-Specific Resources.