In September, students across our Region will start a new semester or school year. New beginnings and periods of transition can be challenging for some. To help support our community, WRSPC has compiled a list of mental health resources for students attending school, including post-secondary, in the Region of Waterloo.
Please note: links for each resource are included below.
Conestoga College
On Campus Resources
A student wellness space located at the Doon Kitchener Campus, Doon 1A107, which serves as a quiet place for students to take a break.
Note: the space may be closed due to Covid-19. Online drop-in groups may be available instead, though the Co-Curricular Portal.
Confidential, one-to-one appointments with counsellors are available to help students work through issues affecting their mental health.
For information and appointments phone: 519-748-5220 ext. 3679 or email counselling@conestogac.on.ca.
Peer support is a mental health and substance use service provided by an individual who has lived experience with these subjects. It focuses on building connections and sharing wellness tools and strategies.
A Canadian Mental Health Association peer support navigator is available for appointments and runs weekly peer support wellness and mental health drop-in groups.
To book an appointment email counselling@conestogac.on.ca or phone 519-748-5220 ext. 3679.
Visit the Co-curricular Portal for registration and information on mental health-related drop-ins and workshops.
Indigenous Student Services
Be-Dah-Bin Gamik, a Place of New Beginnings
provides services for Indigenous students at Conestoga College, including those who are First Nations (status and non-status), Métis and Inuit.
Programs and Services include:
- Elder in Residence Program
- Indigenous Student Circle
- Traditional Counselling
- A holistic approach based on Medicine Wheel teachings is used to counsel and work with students using traditional medicine, language and ceremonies in a supportive and confidential environment.
Virtual and Community Resources
- Here 24/7 Waterloo Region: 1-8440437-3247
- Kids Help Phone: 1-800-668-6868 or text 686868
- Live chat available at: https://kidshelpphone.ca/live-chat/
- Good2Talk: 1-866-925-5454 or text GOOD2TALKON to 686868
University of Waterloo
On Campus Resources
Counselling services and individual appointments are available at no charge to registered University of Waterloo students in classes or on co-op terms.
Counselling Services is currently providing services in-person, by phone and video Mon – Fri, 8:30 am to 4:30 pm.
For information and appointments phone: 519-888-4096
Counselling Services also provides a range of group therapy and workshop opportunities.
MATES (Mentor Assistance Through Education and Support)
MATES is a one-to-one peer support program offered by the Waterloo Undergraduate Student Association (WUSA).
MATES provides services to students who are experiencing social difficulties, and transitional challenges adapting to university life or different cultures.
Virtual appointment sessions are available by contacting mates@wusa.ca
IMPACT stands for the Integrated Mobile Police and Crisis Team, and is a collaboration between the Canadian Mental Health Association Waterloo Wellington, and the University of Waterloo Special Constable Services.
An IMPACT worker will now respond with the University of Waterloo Special Constable Services to mental health emergencies on campus.
Individuals are connected with the IMPACT worker by contacting Special Constable Services.
A worker is on campus:
- Thursday, 3pm to 12am
- Friday, 2pm to 12am
- Saturday, 2pm to 12am
- Sunday, 2pm to 12am
Indigenous Student Services
Waterloo Indigenous Student Centre (WISC)
WISC strives to provide support to all Indigenous students at the University of Waterloo.
Programs and Services include:
- Academics: help with funding and finding a tutor
- Cultural programming: Elder teachings, drum teachings, and beading Thursdays.
- Counselling: Metti Tessema is the counsellor for Indigenous student support.
- Food Share, Housing, and more!
Virtual and Community Resources
- Here 24/7 Waterloo Region: 1-8440437-3247
- Kids Help Phone: 1-800-668-6868 or text 686868
- Live chat available at: https://kidshelpphone.ca/live-chat/
- Good2Talk: 1-866-925-5454 or text GOOD2TALKON to 686868
Wilfrid Laurier University
On Campus Resources
Student Wellness Centre Counselling
Counselling services are being offered remotely by phone or video.
Initial appointments will be by telephone; if you are interested in video counselling, discuss it with your counsellor at your first appointment.
To book an appointment on the Waterloo campus, call 519.884.0710 x3146 or on the Brantford campus, call 519.756.8228 x5803.
Professional, clinical staff in the Student Wellness Centre offer psychoeducational workshops and groups to provide additional support to students.
The Department of Residence has a professionally trained Residence Life Counsellor available to meet with first-year students who are living in residence.
This counsellor speacializes in addressing the needs of first-year Laurier students who are struggling with personal and/or mental health issues as they transition to Laurier and life in residence.
Heather Landells is the current Residence Life Coordinator.
Indigenous Student Services
NADJIWAN KAANDOSSIWIN GAMIK – INDIGENOUS STUDENT CENTRE (157 Albert St. Waterloo)
Visit the Indigenous Student Centre – Waterloo Campus for study space and one-on-one appointments with the Indigenous Student Support Coordinator, Stephanie.
Programs and Services include:
- Personal support: focus on student well-being and cultural identity guidance.
- Cultural programming: craft workshops, speaker series, moon ceremonies and more.
- Visiting Elders-in-Residence: attend an Elder talk or schedule a one-on-one – their knowledge and guidance is invaluable.
Virtual and Community Resources
- Here 24/7 Waterloo Region: 1-8440437-3247
- Kids Help Phone: 1-800-668-6868 or text 686868
- Live chat available at: https://kidshelpphone.ca/live-chat/
- Good2Talk: 1-866-925-5454 or text GOOD2TALKON to 686868
Waterloo Region District School Board
The specific supports and resources available at each school may be different, and there are different types of supports available depending on if a student is attending an elementary or high school. We encourage students, as well as parents and caregivers, to speak with the administrative staff at their or their child’s school for specific information and resources.
In general, there are several people at a school that a student can talk to if they are struggling and need help. These include:
- Teachers or Coaches
- Principals
- Guidance Counselor or Child & Youth Worker (CYW)
- Friends
Resources for Parents and Caregivers
WRDSB has compiled a list of resources available in the Waterloo Region community, as well as online. These resources aim to help support mental health and well-being.
For the full list of resources, visit:
You can also follow WRDSB’s Psychology Department’s official Twitter for more mental health and wellbeing tips throughout the school year: https://twitter.com/PsychologyWRDSB
Virtual and Community Resources
- Here 24/7 Waterloo Region: 1-8440437-3247
- Front Door- Access for Children and Youth Mental Health Services in Waterloo Region: 519-742-2932
- Kids Help Phone: 1-800-668-6868 or text 686868
- Live chat available at: https://kidshelpphone.ca/live-chat/
Waterloo Catholic District School Board
The specific supports available at each school may be different, and there are different types of support available depending on if a student is attending an elementary or high school. We encourage students, as well as parents and caregivers, to speak with the administrative staff at their or their child’s school for specific information and resources.
In general, there are several people at a school that a student can talk to if they are struggling and need help. These include:
- Teachers or Coaches
- Principals
- Guidance Counselor or Child & Youth Worker (CYW)
- Priest or Chaplain from the school’s church.
- Friends
Resources for Parents and Caregivers
WCDSB has a Mental Health & Wellbeing page on the website, which contains a variety of resources to help grow your knowledge on mental health topics, learn a variety of wellness practices, and how to get connected to additional supports.
Check out WCDSB’s resource page here:
https://www.wcdsb.ca/programs-and-services/mental-health-and-well-being/
You can also follow the official Twitter account of Andrea Snyder, the Mental Health Lead at the Waterloo catholic District School board, for information about mental health and wellbeing: https://twitter.com/WCDSBwellness
Virtual and Community Resources
- Here 24/7 Waterloo Region: 1-8440437-3247
- Front Door- Access for Children and Youth Mental Health Services in Waterloo Region: 519-742-2932
- Kids Help Phone: 1-800-668-6868 or text 686868
- Live chat available at: https://kidshelpphone.ca/live-chat/
If you would like additional resources and information about community supports, please visit: