NOTE: During the COVID-19 pandemic, the resources listed below may not be accessible as noted here. To view our listing of resources that are available during COVID-19 and how they can be accessed, please go here.
If you are feeling suicidal… tell someone.
You are not alone. Talk to a trusted friend, a parent, a coach, a counsellor, etc.
I Need to Talk to Someone
That’s great that you have taken this first step and want to talk to someone. You may not be in an emergency, but know that you are having a tough time and need to talk. Some of these are by phone, chatting or online. Some you can visit face to face. You can use as many of these services as you want.
Adult / All ages resources
- Here 24/7 Waterloo Region Crisis Line & Access to Services (24/7)- 1-844-437-3247
- Canada Suicide Prevention Service (24/7) – 1-833-456-4566
- Trans Lifeline (10am-4am EST) – 1-877-330-6366
- Hope for Wellness Indigenous Help Line (24/7) – 1-855-242-3310
- Boots on the Ground Peer Support for First Responders (24/7) – 1-833-677-2668
- ONTX Ontario Online & Text Crisis Services (available 2pm-2am EST) – Text 258258
- Canada Suicide Prevention Service (available 4pm-12am EST) – Text 45645
- ONTX Ontario Online & Text Crisis Services (available 2pm-2am EST) – http://dcontario.org/ontx.html
- Hope for Wellness Indigenous Online Chat Counselling (24/7) – https://www.hopeforwellness.ca/
Walk in Counselling Services (no appointment necessary)
- KW Counselling (480 Charles St E, Kitchener) – Thursdays 12pm-6pm
- Family Counselling Centre of Cambridge and North Dumphries (18 Walnut St, Cambridge) -Thursdays 1pm – 7:30 pm
Local Counselling Services
You can also call and make an appointment at a number of counselling services in the area, including the ones above. All of these services offer individual counselling but also ask about their specialized group programs. These services have a fee but are adjusted on a sliding scale based on your income.
- Interfaith Community Counselling Centre (23B Church St New Hamburg) 519-662-3092
- Mosaic Counselling & Family Services (400 Queen St Kitchener) 519-743-6333
- Woolwich Counselling Centre (65 Memorial Ave Elmira) 519-669-8651
- Shalom Counselling Services (9 Avondale S Waterloo) 519-886-9690
- St Mary’s Counselling Service for Drug, Alcohol and Gambling Counselling (30 Duke St W. Kitchener) 519-745-2585
- KW Counselling (480 Charles St E, Kitchener) 519-884-0000
- Family Counselling Centre of Cambridge and North Dumphries (18 Walnut St, Cambridge) 519-621-5090
Other Local Resources
- Canadian Mental Health Association Waterloo Wellington – Offers a variety of services in Waterloo Region and has offices in Kitchener, Cambridge, and Guelph 1-844-264-2993
- Here 24/7, along with operating as a crisis line, offers access to other services in the region. Call at (844) 437-3247 or visit online
- Self Help & Peer Support – Offers a variety of resources including one to one peer support, peer support groups, and a resource center.
- Kitchener office – 519-570-4595
- Cambridge office – 519-623-6024
- Skills for Safer Living – a 20 week closed support group for individuals who have attempted suicide. This group aims to reduce the potential risk factors for suicide-related behaviours. Call for more information and the next available groups – 1-844-264-2993 ext.4063
- Crisis Respite – Need a place to go and feel safe for a few days? Planned crisis respite might be the solution. 16 and up. 24 hour counselor. 519-576-7431
Apps & Websites
Self-Injury Outreach and Support – sioutreach.org
As part of a collaboration between McGill University and the University of Guelph, SIOU is an international outreach organization providing current information and helpful resources about self-injury to individuals who self-injure, those who have recovered, as well as their caregivers and families, friends, teachers and the health professionals who work with them. Their Coping with Urges page is a great place to start exploring their website, and provides some tangible tips for coping without self-harming when urges to self-harm come up.
HeadsUpGuys – HeadsUpGuys.org
HeadsUpGuys is a resource for supporting men in their fight against depression by providing tips, tools, information about professional services, and stories of success.
Man Therapy – ManTherapy.org
Therapy – The way a man would do it. Man Therapy is an interactive mental health campaign targeting working age men that employs humor to cut through stigma and tackle issues like depression, divorce and anxiety.
You can use the VHB to store a variety of rich multimedia content that they find personally supportive in times of need. For example, a patient can include family photos, videos and recorded messages from loved ones, inspirational quotes, music they find especially soothing, reminders of previous successes, positive life experiences and future aspirations, and affirmations of their worth in their VHB.
Breathe2Relax is a portable stress management tool which provides detailed information on the effects of stress on the body and instructions and practice exercises to help users learn the stress management skill called diaphragmatic breathing.
Catch It is an app to help users better understand their moods through use of an ongoing diary. The app was designed to illustrate some of the key principles of psychological approaches to mental health and well-being, and specifically Cognitive Behavioural Therapy (CBT)